Refund/Cancellation Policy

Product damaged in shipping should be reported to annette@hunnicuttoutdoorliving.com as soon as possible. A pre-paid shipping label will be issued for return of actual damaged items and an identical replacement item will be shipped at no expense to you. 

 

All non-damage related product (buyers remorse) returns must be in new condition, in original packaging, and returned with in 30 days of purchase. Many of our products have a free return policy if returned with in 30 days and have the policy indicated on their product page. All other products such as, but not limited to: Lonestar Windmill Head Kits, Lonestar Water Towers, Chuck Wagons, will be have the return shipping charges plus non-refundable credit card charges from the original purchase, deducted from their original purchase amount (expected refund). The customer's funds will be refunded after product has been received/returned. Personalized fire pits are not refundable. These products state the return policy on their product page. 

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Personalized Products damaged during shipping will be replaced under the guideline listed above. Personalized Product sales are final upon placement of order and cannot be returned.